The campsite has received overwhelmingly positive feedback for its clean and quiet environment, friendly community, and festive decorations. Reviewers appreciate the beautiful location and generally good experiences. However, there are significant concerns about maintenance issues, particularly related to plumbing and the treatment by staff, particularly one office worker who was described as unhelpful and rude. These serious maintenance issues, combined with poor customer service, have affected some guests negatively, leading to mixed feelings about the overall experience.