The campsite has garnered a mix of reviews highlighting its beautiful natural setting amidst the Sierra Nieves and proximity to Istán, which many guests appreciated. However, there have been significant issues regarding hygiene, service, and maintenance, impacting overall guest experiences. While some enjoyed the clean rooms and scenic views, others faced problems such as malfunctioning air conditioning, unhelpful staff interactions, and unexpected charges, leading to dissatisfaction. Overall, while the location and charm of the site are praised, the lack of attention to cleanliness and customer care has raised concerns among visitors.