Overall, the reviews for this campsite indicate a dichotomy of experiences, with some users praising the exceptional customer service and family-like atmosphere, while others express frustration due to unresolved issues and poor communication, particularly regarding boat purchases. Many reviewers highlighted the attentive and knowledgeable staff who provided helpful insights into RV buying, praising the seamless process for first-time buyers. However, significant concerns about service delays, lack of response regarding refunds, and insufficient attention to fixing vehicle issues were noted, impacting the overall sentiment.
Highlights
- Exceptional customer service and attentive staff
- Seamless buying experience for first-time buyers
- Staff demonstrated knowledge and helpfulness in addressing questions
- Friendly and supportive atmosphere, making customers feel like family
- Quick response and support regarding paperwork and needs
- Positive experiences with RV purchases
- Strong recommendations for future purchases
Considerations
- Issues with unresolved boat problems and repairs
- Problems communicating about refunds causing frustration
- Service delays leading to disappointing experiences
- Frustration with salespeople not responding to inquiries
- Occasional negative experiences overshadowing positive service